About Your Purchase
• Our shop offers both in-stock and pre-order items.
In-stock items will be prepared for shipment in the order of completed purchases and shipped according to the estimated schedule (excluding weekends and public holidays).
• The order confirmation date is considered Day 1 of the shipping process.
Please note that placing an item in your cart does not guarantee reservation or stock hold.
• If your order contains multiple items, they will be shipped together once all items are available.
Delivery timing may vary depending on the arrival schedule of each item.
• Pre-order items may be subject to out-of-stock notices, color changes, or shipment delays due to manufacturer circumstances.
In such cases, our customer service team will contact you directly.
Please place your order with these possibilities in mind.
Payment Information
Credit Card Payment (Online Checkout)
Accepted cards: VISA / MasterCard / JCB (no handling fee)
Payment options: Full payment, 3-installment plan, or 6-installment plan.
Your credit card details are encrypted via SSL and securely processed through Veritrans' payment system.
We do not store any card information on our servers, so you can shop with confidence knowing your personal data is protected.
Order Confirmation
Once your order is completed, an Order Confirmation Email will be sent automatically to your registered email address.
※ The email will include your order details. Please check carefully to ensure all information is correct.
※ In rare cases, server issues may delay or prevent email delivery. If you do not receive a confirmation email within a reasonable time, please contact Seivson Customer Service for assistance.
Order Changes and Cancellations
At Seivson, we begin preparing your order immediately upon confirmation.
For this reason, we are unable to accept any changes to your order (such as quantity, color, or size), or cancellations once the order has been finalized.
We kindly ask for your understanding before placing your order.